Business System Solutions (BSS)

Business System Solutions (BSS) is a regional managed IT services provider founded in 1995, with offices in Indiana, Tennessee, and Michigan. BSS delivers flat-rate managed IT and support services including help desk/user support, remote services, data backup and recovery, virtualization, VoIP solutions, and layered cybersecurity (MFA, managed detection and response, threat monitoring). They emphasize dedicated account management, proactive maintenance, business continuity planning, and end-user security awareness training. BSS positions itself as a strategic IT partner that handles vendor coordination, roadmapping, and budgeting for growing small and mid-sized organizations. The company highlights local presence and rapid response times, 24/7 monitoring, HIPAA compliance capabilities, and an on-site/off-site/cloud backup strategy. BSS also publishes resources and training content (newsletters, blog posts) and offers e-waste recycling and IT lifecycle services. Their approach is framed around predictable pricing, customer satisfaction guarantees, and minimizing downtime through proactive monitoring and routine maintenance.