DIRECTION SYSTEMS LTDA

Direction Systems LTDA is a Recife-based software and services company specializing in telecommunications management and vertical business systems. Founded with a long track record (site shows activity since 1999), Direction develops and operates products such as CallManager (telecom expense management, billing, tariffing, auditing and TEM), TollManager (O&M and TEM), Clinic (clinic and hospital management with scheduling and billing, including TISS invoicing), SACM (automation for medical cooperatives), and NetBuffer (data collection and gateway solutions). The company offers CallManager as a SaaS solution, bespoke software development, outsourcing/managed services, and auditing and analysis of telecom accounts. Direction emphasizes security and compliance (A+ SSL Labs rating and LGPD privacy updates), runs developer trainee programs, and provides client support and SaaS hosting. Its core strengths are telecom expense control and operations management, healthcare practice management, and custom integrations for enterprise customers, with a focus on delivering managed operational services and tailored software solutions to help organizations optimize costs and processes.