L5 Networks Ltda

L5 Networks Ltda is a Brazilian pioneer in cloud communications, delivering integrated, scalable solutions for enterprise contact centers, collaboration and IT management. Focused on innovation and operational efficiency, L5 enables companies to work from anywhere through products such as Callbox (an omnichannel contact platform), Qualitime (workforce monitoring and analytics), video-conferencing as a service, and TI+Simples (IT management). The company emphasizes deep integration with collaboration platforms — notably Microsoft Teams and Google Workspace — as well as messaging channels like WhatsApp and Telegram. L5 highlights AI-driven features including automatic call summarization, realtime monitoring with geolocation, and analytics dashboards that support compliance with LGPD. With thousands of clients across Brazil and a broad customer list spanning retail, finance and healthcare, L5 promotes flexible, white-label and customizable deployments backed by humanized support, implementation teams and managed services. Certified in Microsoft and Google technologies, the firm positions itself as a strategic partner for organizations seeking to modernize customer engagement, boost workforce productivity and unify digital channels under secure, cloud-native architectures.