DYMATRIX GmbH

Dymatrix Consulting Group GmbH (DYMATRIX) is a German customer experience and data-driven marketing specialist focused on delivering a unified Customer Experience Platform (CXP). The company provides a suite of capabilities including a Customer Data Platform (CDP), marketing automation, predictive analytics, customer analytics, personalization, web analytics (privacy-first, server-side/cookieless tracking) and CRM functionality. DYMATRIX positions its platform to consolidate online, POS and operational data (PIM, CRM, shop systems) into real-time customer profiles, enabling omnichannel campaign orchestration, recommendation engines and validated predictive models such as Next Best Offer and Customer Lifetime Value. Targeting mid-market and enterprise clients, DYMATRIX serves industries including e-commerce & retail, fashion, banking & insurance, energy suppliers, pharma/industry, media & publishing, telecommunications and tourism. Beyond product capabilities, the company highlights data engineering, data science consulting, customer success management and business consulting to drive measurable uplift in conversion and revenue. DYMATRIX emphasizes data protection and scalability while supporting clients with implementation, integration, analytics and ongoing support to operationalize personalised marketing and measurement across channels.