Digitalisierung des Bestellprozesses mit einem Self-Service-Portal bei HTR
HTR GmbH · Manufacturing
SMBimplementationDCCS helped HTR GmbH, a manufacturing company, digitize their ordering process using WEBCON BPS and ERP systems. The project resulted in a 50% reduction in order processing time and significantly improved efficiency and customer satisfaction.
Products used
Challenges addressed
- –Inefficiencies caused by handwritten orders
- –Lack of clear order information leading to resource planning issues
- –High error rates in order entry
Key metrics
- ✓50% time savings in processing orders
- ✓Significant increase in efficiency in goods reception and order processing