IQ Retail (Pty) Ltd logo

IQ Retail (Pty) Ltd

3.8·48 reviews
Location
Stellenbosch, ZA
Employees
250+ employees
Founded
Est. 1986
Certifications
1 certification
Small and Midsize Business Management

What does IQ Retail (Pty) Ltd do?

IQ Retail (Pty) Ltd is a South African company specializing in business accounting and management solutions tailored for the retail, distributive, and hospitality industries. The company offers a comprehensive suite of products including IQ POS, IQ Business, IQ Enterprise, IQ Restaurant, and IQ Payroll, designed to streamline financial transactions from point of sale to general ledger. IQ Retail emphasizes the development of legally and legislatively compliant, IFRS-based software, ensuring that their solutions meet the unique needs of their clients. The company also provides a range of services such as payment solutions, eCommerce, loyalty rewards, digital receipting, business intelligence, and security and online backups. With a focus on delivering effective and accurate control over business financial transactions, IQ Retail supports its software with exceptional service and support, aiming to simplify business solutions for its clients. Additionally, the company offers training and consulting services to enhance the implementation and utilization of their software solutions.

What do clients say about IQ Retail (Pty) Ltd?

Client reviews

3.8(47 reviews across client platforms)
What clients are sayingabout IQ Retail (Pty) Ltd

IQ Retail (Pty) Ltd has a client rating of 2.4 out of 5 across 20 reviews. Clients frequently report poor customer service, emphasizing issues with support responsiveness and an inability to reach staff by phone. While some praise the software and training, these positive remarks are overshadowed by complaints about expensive support fees and refund issues.

Review theme
Support Responsiveness(11)
Review theme
Billing Issues(4)
Review theme
Software Quality(5)
Review theme
Customer Service(9)
Review theme
Training Quality(1)

Generated from client reviewer feedback across all platforms

Breakdown by platform

Reviews on Top Dynamics Partners

Worked with IQ Retail (Pty) Ltd? Share your experience and help others choose.

Working at IQ Retail (Pty) Ltd

Employee reviews

3.0(1 employee review)
What staff are saying

According to a single review on Glassdoor, IQ Retail (Pty) Ltd holds a 3.0 out of 5 rating. The review highlights a pleasant work environment due to its beautiful location, though it notes that the building itself could use some upgrades. Key themes from the review indicate the potential for improvement in infrastructure, while aspects such as company culture, management, and work-life balance are not detailed.

Review theme
Work Environment(1)
Review theme
Infrastructure(1)

Generated from employee feedback on Glassdoor

Breakdown by platform

  • Glassdoor
    3.0(1)

Microsoft Certifications

These credentials are issued by Microsoft to partners who meet advanced performance, capability, and customer-success criteria.

Specializations

Tech Stack
WordPressHubSpotGoogle AnalyticsGoogle Tag ManagerHotjarjQueryTailwind CSS

Insights & blog posts from IQ Retail (Pty) Ltd

6 posts analyzed

ERP leaders acquire logistics experts for supply chain enhancements

Industry InsightFeb 7, 2025For: Supply chain managers and logistics professionals

Kerridge Commercial Systems (KCS) has acquired Vigo Software to bolster supply chain efficiency with advanced warehouse and transport management solutions. Vigo's integration into KCS enhances logistics operations by offering real-time applications for drivers, route scheduling, and customer delivery tracking. This move reflects KCS's commitment to innovation and delivering industry-specific functionalities for improved stock management and customer service.

Key takeaways

  • –KCS has acquired Vigo Software to enhance its supply chain offerings with integrated warehouse and transport management solutions.
  • –Vigo's software provides key functionalities such as real-time driver applications, route scheduling, and electronic proof of delivery, improving efficiency and customer experience.
  • –The acquisition aims to provide KCS customers with improved stock visibility, logistics data, and operational efficiencies across the UK and Ireland.

Franchising in the Multi-Branch World: How ERP Solutions Can Promote Efficiency and Growth

ERP Solutions in Retail FranchisingFeb 3, 2025For: Retail franchisors and franchise managers

Franchise networks face complex challenges in inventory, supply chain, and financial management. ERP solutions tailored for retail franchising provide real-time visibility and automation to streamline operations and improve efficiency. These tools enable franchisors to optimize inventory, simplify supplier relationships, and enhance financial reporting, driving growth and profitability.

Key takeaways

  • –ERP solutions simplify franchise management by providing real-time visibility into inventory, sales, and customer data across locations.
  • –These solutions optimize inventory management with accurate tracking and automated stock replenishment.
  • –They streamline supply chain management by facilitating supplier relationships and automating shipment tracking.
  • –Financial management is enhanced with real-time visibility and automated reporting, ensuring compliance with regulations.

Cloud-based ERP provider increases solar power use at two global sites

Company NewsJul 5, 2024For: Environmental and sustainability officers at tech companies

Kerridge Commercial Systems (KCS) is advancing its sustainability strategy by increasing solar power usage at its Nottingham and Stellenbosch sites. This initiative contributes significantly to KCS's goal of reducing scope one and two carbon emissions by 25% by 2030. The company supports sustainability not only through renewable energy investments but also by encouraging clients to decrease resource consumption using its ERP software solutions.

Key takeaways

  • –Kerridge Commercial Systems (KCS) has enhanced its sustainability efforts by installing solar panels at sites in the UK and South Africa.
  • –The solar installations are part of KCS's initiative to cut scope one and two carbon emissions by 25% by 2030.
  • –Solar power now provides a substantial portion of electricity needs at these sites, supporting KCS's move towards renewable energy.
  • –KCS also strives to inspire customers to reduce resource usage through efficient ERP software solutions.

Interactive Tool

Not sure which partner to choose?

Save hundreds of hours of research with our free tool that matches you with the right Dynamics 365 partners based on your industry, size, and project goals.

Takes less than 2 minutes.

Start Partner Selection