Transforming Customer Experience for ServiceNow
ServiceNow · Technology
EnterpriseimplementationNortal helped ServiceNow, a Technology company, transform its customer experience by unifying real-time data across the Adobe Experience Cloud. The project resulted in a 6× increase in DemoNow conversions.
Products used
Challenges addressed
- –Underperformance of DemoNow
- –Siloed customer data
Key metrics
- ✓6× increase in DemoNow conversions