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Kollective Technology

4.5·24 reviews
Location
Singapore, SG
Employees
99 employees
Founded
Est. 2001
Certifications
1 certification
Small and Midsize Business Management

What does Kollective Technology do?

Kollective Technology provides an enterprise-grade video optimization and observability platform designed to deliver, monitor, and optimize large-scale video and collaboration experiences across global organizations. Their ECDN (Enterprise Content Delivery Network) and edge caching technologies reduce bandwidth consumption—up to 99% in some scenarios—while ensuring reliable streaming for live events, video-on-demand, and Microsoft Teams collaboration. The platform combines real-time user monitoring, AI/ML-driven anomaly detection, diagnostics, and location trend analysis to give IT and communications leaders full visibility into meeting quality, device and room performance, and audience engagement. Kollective integrates with major collaboration and video vendors (notably Microsoft Teams, Cisco, and Splunk) and offers pre-configured integrations to push observability data into existing dashboards. The company emphasizes secure, scalable delivery, 24/7/365 customer support, and resources such as Kollective University for training. Kollective targets large enterprises and communications teams seeking to improve employee engagement, reduce network impact, and measure the business impact of internal broadcasts and critical communications.

What do clients say about Kollective Technology?

Client reviews

4.8(4 reviews across client platforms)
What clients are sayingabout Kollective Technology

Kollective Technology has received an impressive aggregate rating of 4.7 out of 5 based on 3 client reviews. Clients consistently praise the company's knowledgeable and caring team, highlighting their dedication and expertise. While the feedback is overwhelmingly positive, the limited number of reviews might suggest a need for more comprehensive insights.

Review theme
Team Dedication(2)
Review theme
Client Care(2)
Review theme
Local Presence(1)

Generated from client reviewer feedback across all platforms

Breakdown by platform

Reviews on Top Dynamics Partners

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Working at Kollective Technology

Employee reviews

4.5(20 employee reviews)

Breakdown by platform

  • Glassdoor
    4.5(20)

Microsoft Certifications

These credentials are issued by Microsoft to partners who meet advanced performance, capability, and customer-success criteria.

Specializations

Insights & blog posts from Kollective Technology

9 posts analyzed

Video Quality Performance Alerts

ObservabilityFeb 24, 2026For: IT managers and teams responsible for collaboration tools

Kollective Technology's Video Quality Performance Alerts provide IT teams with proactive notifications when video quality dips, integrating seamlessly into Microsoft Teams, ServiceNow, and Slack. By configuring alerts based on Quality of Experience and stream stability, teams can enhance visibility and reduce response times, ensuring smoother operation and collaboration. This proactive approach minimizes incidents and improves video service management across enterprise environments.

Key takeaways

  • –Video Quality Performance Alerts notify IT teams when video quality deteriorates, helping to resolve issues proactively.
  • –These alerts can be integrated directly into Microsoft Teams, ServiceNow, and Slack, streamlining incident response within familiar tools.
  • –The configuration process involves setting thresholds for alert types like Quality of Experience and selecting the appropriate delivery platforms.
  • –Proactive monitoring with these alerts reduces helpdesk tickets and improves operational efficiency.

Products covered

Microsoft TeamsServiceNowSlack

Introducing Video Experience Center

Digital TransformationFeb 10, 2026For: Digital Workplace leaders and Unified Communications teams

Kollective Technology's Video Experience Center (VXC) enhances video performance management by providing early detection and action-oriented insights. Unlike traditional analytics, VXC focuses on improving video delivery, engagement quality, and experience by integrating clear performance signals for Digital Workplace and Unified Communications teams. This proactive approach helps prevent issues and ensures impactful communication without disruption.

Key takeaways

  • –The Video Experience Center (VXC) by Kollective Technology offers early detection of video performance issues, allowing teams to improve video quality continuously.
  • –VXC integrates key performance metrics into three dimensions: Quality of Video, Quality of Engagement, and Quality of Delivery, providing clear indicators for targeted improvements.
  • –The center enables quick diagnosis by offering time-based and location-based insights to minimize disruptions and enhance the overall video experience.
  • –The approach shifts the focus from mere uptime to proactive performance enhancement, empowering communication and IT teams with actionable insights.

Microsoft Teams Observability

Microsoft TeamsFeb 5, 2026For: IT managers and enterprise collaboration teams

Kollective Technology emphasizes that integrating Microsoft Teams performance data into existing enterprise tools like Splunk and ServiceNow is crucial for operational reliability and efficiency. Rather than traditional visibility-focused approaches, the Kollective Experience Platform offers actionable insights that streamline workflows, reducing downtime costs that can reach $23,750 per minute. This integration allows IT teams to transition from reactive to proactive management, improving Mean Time to Resolution (MTTR) and enhancing overall service reliability.

Key takeaways

  • –Microsoft Teams observability enhances operational outcomes by integrating performance data into existing tools, enabling swift actions rather than just visibility.
  • –Unplanned downtime due to Teams performance issues can be costly, with large enterprises losing up to $23,750 per minute.
  • –Kollective’s platform integrates with tools like Splunk and ServiceNow, allowing for automated workflows and quicker issue resolution.
  • –Workflow automation can significantly reduce Mean Time to Resolution (MTTR), improving service reliability and reducing operational costs.

Products covered

Microsoft Teams

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