Granicus Puerto Rico (Rock Solid Technologies)

The website content describes Granicus, a SaaS provider focused on digital transformation for the public sector. Granicus delivers a suite of cloud-based solutions designed for state and local governments and public agencies, including citizen experience platforms, records and permitting automation, HR portals, finance and operations tools, and community engagement products. Their product portfolio (SmartGov, AMANDA, STREAMLINE, EngagementHQ, and others) targets modernization of service delivery—reducing in-person visits, automating complex workflows, and improving transparency and accessibility. Granicus combines technology, advisory services, and data insights derived from large-scale interaction datasets to help governments increase citizen engagement, streamline internal processes, and recover or increase revenue. The company emphasizes measurable results such as higher citizen satisfaction, increases in service adoption, and significant staff time savings. Granicus also provides customer support, implementation services, training, and managed service options to support long-term adoption and operational excellence across government and education clients globally.