Opus Technology - Managed Service Provider in Surrey

Opus Technology Ltd (trading as Opus) is a UK-based managed service provider specialising in contact centre transformation, business telephony, managed IT, mobile & IoT, and managed print. The firm delivers omnichannel contact centre and CX solutions enhanced with AI — including intelligent virtual agents, agent assist, conversational analytics and workforce optimisation — and integrates those capabilities with Microsoft 365 and Microsoft Teams. Opus also offers comprehensive cybersecurity services (including MDR/EDR/XDR, Dark Web monitoring and Cyber Essentials support), cloud migration and managed cloud infrastructure, unified communications, mobile device management using Microsoft Intune, and print/document management solutions. The company serves more than 1,000 public sector, mid-market and enterprise customers across the UK and holds industry recognition such as distinction from the Institute of Customer Service and high Best Companies ratings. Opus operates multiple UK offices and partners with leading vendors (Five9, Mitel, Gamma, Microsoft and major mobile carriers) to provide outsourced IT support, consultancy, integrations and 24/7 technical services focused on consistent customer experience, high availability and fast incident resolution.