Driving Inclusion and Innovation in Banking for Banco Sabadell
Banco Sabadell · Financial Services
EnterpriseimplementationDXC Technology helped Banco Sabadell, a Financial Services company, enhance digital accessibility and customer experience using AI & Data and Cloud & Infrastructure solutions. The project resulted in improved customer satisfaction for 12 million users and ensured compliance with accessibility regulations.
Products used
Challenges addressed
- –Digital accessibility for all users
- –Meeting accessibility regulations
- –Modernizing core banking systems
Key metrics
- ✓Reduced user drop-off and improved customer satisfaction across 12 million customers
- ✓350,000 hours of advanced accessibility testing delivered annually
- ✓Ensures compliance with Spanish and EU accessibility regulations