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iCatalyst

Location
North Fremantle, Western Australia, AU
Employees
63 employees
Founded
Est. 2020
Certifications
3 certifications
Microsoft Solutions PartnerSmall and Midsize Business Management

What does iCatalyst do?

iCatalyst is an Australian-owned Microsoft Dynamics partner, specializing in the implementation and support of Dynamics 365 Business Central, Finance and Supply Chain, Customer Engagement (CRM), and Power Platform solutions. With offices in Perth, Melbourne, Brisbane, and Sydney, iCatalyst offers a personalized approach to digital transformation, leveraging hundreds of years of combined ERP and CRM experience. The company serves a diverse range of industries, including mining, engineering, manufacturing, property development, and the public sector. iCatalyst is committed to mitigating the risks associated with large-scale software implementations through proven methodologies and transparent delivery processes. Their comprehensive services extend beyond implementation to include managed services and ongoing support, ensuring continuous optimization and value for their clients. Recognized for their expertise and commitment to customer success, iCatalyst is a finalist in the 2025 WA Business Awards for Medium-sized Business, highlighting their impact and reputation in the market.

What do clients say about iCatalyst?

Reviews on Top Dynamics Partners

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Microsoft Certifications

These credentials are issued by Microsoft to partners who meet advanced performance, capability, and customer-success criteria.

Specializations

Solutions Partner

What projects has iCatalyst completed?

8 customer success stories

Scitech Case Study | Dynamics 365 Finance Transformation

Scitech · Non-profit

Mid-marketimplementation

iCatalyst helped Scitech, a Non-profit organization, transform their business processes using Microsoft Dynamics 365 Finance and Operations and Power BI. The project resulted in increased productivity and enhanced user satisfaction through tailored workflows and comprehensive training.

Products used

Dynamics 365 Finance and OperationsMicrosoft Power BI

Challenges addressed

  • –Misalignment of the original solution's capabilities with business requirements
  • –User dissatisfaction due to lack of understanding of Dynamics 365
  • –Need for comprehensive training and support

Key metrics

  • ✓Enhanced user satisfaction with tailored workflows
  • ✓Improved productivity through better alignment of processes

Kiind Case Study: Dynamics 365 CRM for Not-for-Profit

Kiind · Not-for-Profit

Mid-marketimplementation

iCatalyst helped Kiind, a Not-for-Profit organization, modernize its CRM and streamline data management using Microsoft Dynamics 365 and Power BI. The project resulted in improved data visibility and enhanced support for families with children with disabilities.

Products used

Microsoft Dynamics 365 SalesPower BI

Challenges addressed

  • –Outdated CRM system requiring manual data entry
  • –Disconnected reporting processes
  • –Lack of real-time insights into membership and programs

Key metrics

  • ✓Improved data visibility and reporting efficiency
  • ✓Increased automation in member communications

Ampac Transforms Operations with Dynamics 365 Business Central

Ampac · Manufacturing

Mid-marketimplementation

iCatalyst helped Ampac, a Manufacturing company, modernise its operations by reimplementing Microsoft Dynamics 365 Business Central. The project resulted in improved efficiency, real-time data access, and a solid foundation for future growth.

Products used

Dynamics 365 Business Central

Challenges addressed

  • –Outdated ERP system led to inefficiencies
  • –Lack of real-time visibility in operations
  • –Need for improved data management and reporting

Key metrics

  • ✓Improved quotation speed
  • ✓Enhanced visibility in production and sales
  • ✓Real-time data availability for decision-making