Fusion5 Business Solutions

ADM Instrument Engineering, a 23-person Australian manufacturer, migrated to Microsoft Office 365 with Fusion5 in a three-week rollout that went live just two days after contract sign-off. The project eliminated VPN dependency for remote staff and standardised 21 Windows devices on Windows 10 Enterprise and Office 2016, delivering on-time and within-budget. Fusion5's proactive advice and daily on-call support ensured SharePoint enabled concurrent editing and cloud-based data security for the distributed workforce.

Fusion5 designed and implemented an e-commerce portal using Microsoft Power Platform and Power Pages for Century Yuasa, Australia's oldest battery manufacturer, enabling over 7,000 B2B customers to view customised pricing and stock availability and place orders online. The portal reduced manual order entry, cut inbound call volume to the contact centre, and freed the 15-person customer service team to focus on proactive outbound support. Built on the company's existing Microsoft Dynamics 365 Customer Engagement and Field Service investment, the portal was delivered in record time and won overwhelmingly positive customer feedback for improved speed and accuracy.

Bremworth, a 50-year-old New Zealand carpet manufacturer, replaced its 30-year-old legacy Wintergrate system with Dynamics 365 Finance and Operations, implementing standard without modifications to stay on time and under budget. Fusion5's phased rollout automated accounts payable with SignUp ExFlow—cutting the process from three or four people to one—and extended to manufacturing at Cavalier Spinners, delivering improved data accuracy, supply chain visibility, and reduced delivery lead times. Group IT Manager Trevor Jones cited Fusion5's deep Dynamics 365 expertise as decisive after previous partner demos failed to convince.