FrontStage Technologies s.r.o.

FrontStage Technologies s.r.o. specializes in providing a comprehensive Omni-channel Contact Center platform that integrates seamlessly with Microsoft Teams. Their solution is designed to enhance customer service across organizations by offering a wide range of functionalities. These include unified Omni-channel routing, intelligent queuing algorithms, predictive dialers, and built-in contact and case management. Additionally, the platform supports quality management, co-browsing, native call and screen recording, and offers APIs for integrating with third-party enterprise applications. The FrontStage CTI-interop solution is compatible with leading enterprise communication call servers and PBXs. Clients can choose between on-premises deployment or a cloud-based service hosted on Microsoft Azure. The platform's modern design and scalability, combined with robust support services, aim to elevate the customer experience.