FrontStage Technologies s.r.o.

FrontStage Technologies s.r.o. specializes in creating a comprehensive Omni-channel Contact Center platform that integrates seamlessly with Microsoft Teams. Their solution enhances customer care by offering a wide array of functionalities, such as unified Omni-channel routing, intelligent queuing, and predictive dialers. The platform also includes built-in contact and case management, quality management, co-browsing, and native call and screen recording. Additionally, it supports integration with third-party enterprise applications through robust APIs. FrontStage's CTI-interop solution is compatible with leading enterprise communication call servers and PBXs. Clients can choose to deploy the platform on-premises or as a cloud service via Microsoft Azure, benefiting from its modern design and scalability. With a focus on improving customer experiences, FrontStage provides exceptional service and support to meet diverse organizational needs.