Frensworkz Software

Frensworkz Software (site brand: 怡海软件) is a CRM-focused systems integrator and software services provider specializing in customer relationship management, SCRM and business intelligence solutions. With approximately 16 years of industry experience and over 600 implementation cases cited on the site, the firm delivers end-to-end services including consulting, custom development, implementation, training, operations and ongoing support. Core technical capabilities highlighted include Salesforce consulting and implementation, Salesforce administration and development, API and integration work using platforms such as MuleSoft Anypoint, and BI implementations leveraging tools like Tableau. Frensworkz emphasizes omnichannel customer 360 capabilities, mobile and social integration, multi-channel marketing automation, and service/field support functionality. The company positions itself as a one-stop CRM solution provider for mid-market and enterprise clients across retail, automotive parts, life sciences/healthcare and manufacturing, combining cloud, mobile, AI and IoT technologies to support customer lifecycle, sales process efficiency and analytics-driven decision making.