Factorit Ingeniería SPA

Factorit Ingeniería SPA (FactorIT) is a Chilean digital services and consulting firm focused on data-driven transformation, digital development, and operational continuity. With more than a decade of experience, the company offers strategic consulting, data & analytics, AI model usage, digital transformation and software development, and technical support to help organizations modernize processes and improve decision-making. FactorIT emphasizes tailored solutions built in partnership with leading technology vendors to accelerate customers' digital journeys. Its practice areas include development of custom digital platforms, analytics and insights to generate actionable intelligence, operational continuity and support services, and guidance on compliance with data protection laws. The firm serves a range of industries — notably financial services, retail, education, energy/mining and government — and highlights use cases such as route optimization, intelligent tracking, audio analytics for operational improvement, and virtual coaching tools for contact center agents. FactorIT positions itself as a strategic partner to deliver technology-led innovation, operational resilience and measurable business outcomes through a combination of consulting expertise and implementation capabilities.