These credentials are issued by Microsoft to partners who meet advanced performance, capability, and customer-success criteria.
Voxtron Middle East is an AI-driven digital transformation and systems integrator headquartered in Dubai, UAE, focused on customer engagement and contact center modernization. The company develops and deploys cloud contact center solutions (Voxvantage CCaaS), omnichannel engagement platforms (Engage 360), and customer relationship management implementations using Microsoft Dynamics 365 and Odoo ERP/CRM. Voxtron combines CTI integrations, recording and quality management, visual IVR/self-service, and generative AI-driven chatbots to streamline customer service, boost agent productivity, and improve customer experience. Its product suite also includes IRIS visitor management and notifier solutions, plus industry-focused CRM packages for banking, insurance, and call centers. Voxtron serves clients across manufacturing, trading/wholesale distribution, professional services, IT/ITES and financial services, and offers consulting, ERP and CRM implementations, system integrations, custom development, AI/cognitive automation work, and ongoing managed support. The company emphasizes rapid deployment, integration with existing software and workflows, and tailored solutions for contact centers and enterprise CRM needs in the Middle East region.
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