Geomant-Algotech Zrt.

Geomant (Geomant-Algotech Zrt.) is a specialist contact center solutions provider delivering omnichannel customer engagement, compliance recording and systems integration services. Now part of Graia, Geomant develops both on-premise and cloud/contact-center-as-a-service offerings that unify telephony, digital channels and CRM systems into a single agent desktop. Core products include Geomant Wallboard for real-time and historical dashboards, Desktop Connect for CRM and telephony unification, Compliance Recording for Microsoft Teams and Contact Expert for Skype for Business. The company also provides custom integrations with major contact center platforms such as Genesys, Avaya and Verint, and an AI portfolio (including the EEEBot email automation solution) to enhance customer experience and operational efficiency. Geomant’s delivery approach emphasizes discovery, planning, implementation, testing and training, combined with managed services and ongoing support. Typical engagements span compliance capture, digital transformation of customer journeys, performance analytics and tailored development for enterprise contact centers, with notable clients in banking and other sectors.