IPFX

IPFX is a specialist provider of unified communications, contact centre and VoIP telephony solutions focused on improving organisational communications and productivity. Founded from a technical background and operating since the mid-1990s, IPFX develops integrated telephony applications, operator console functionality, and video conferencing tools that extend Microsoft unified communications, including Microsoft Teams. The company is a Microsoft Gold Certified Partner and delivers cloud-based communications offerings alongside on-premises and hybrid deployments. IPFX’s product set includes a unified contact centre, an operator console, interactive video conferencing (VideoFX) and a Productivity Toolkit for usage analytics, as well as bespoke application development and resource booking solutions. The firm works with reseller partners and government bodies (notably participation on the TaaS board) to deliver tailored solutions for public sector and professional services customers. IPFX also provides support, managed services and training to maintain deployments and optimise user adoption. Overall, IPFX positions itself as a long-standing Microsoft-aligned innovator in business communications, combining product development, integration and services to modernise enterprise voice and collaboration environments.