Automation Associates - Auckland is a Microsoft Dynamics 365 Gold Partner specializing in Customer Relationship Management (CRM) solutions. Established in 1992 as Office Automation Systems Ltd, the company has over 30 years of experience in delivering comprehensive CRM services. They offer a range of services including project management, business analysis, Dynamics 365 customizations, training, implementation, and ongoing support. Their expertise extends to cloud and on-premises solutions, with a strong focus on migrating on-premises systems to the cloud. The team comprises experienced professionals dedicated to providing complete solutions tailored to client needs. Automation Associates - Auckland is committed to delivering high-quality, creative solutions with a focus on outcomes, ensuring prompt and cost-effective service for clients of all sizes. Their point of difference lies in their service quality, striving to deliver excellent results that meet client needs and foster growth. The company has a proven history of helping customers become better at their business, delivering high-quality, creative solutions with a focus on outcomes. They use proven rapid results methodologies to get organizations up and running quickly and economically. Their team includes experienced professionals in every area necessary to provide a complete solution for customers, offering world-class consultancy services to ensure the correct solution is implemented, backed by a highly skilled development team knowledgeable in CRM. Automation Associates - Auckland thrives on challenges, handling complex requirements with expertise and dedication. They have worked with virtually every sector, providing CRM solutions that enhance customer relations, increase revenues, and optimize marketing efforts. Their services are designed to improve customer engagement, acquisition, retention, and decision-making processes, aligning with the Microsoft 365 suite of products. The company is dedicated to maintaining its status as a Dynamics 365 Gold Partner through continuous study and certification, ensuring they deliver the best solutions to their clients. Their focus on delivering great quality service promptly and cost-effectively sets them apart in the industry, working with clients to achieve the best results that meet their needs and help them grow.
Automation Associates, based in Auckland, boasts a perfect client rating of 5.0/5 from 10 reviews on Google. They specialize in Microsoft Dynamics 365 implementations, including Sales, Customer Service, Power Apps, and the Power Platform, serving industries such as Non-Profit, Real Estate, Manufacturing, and Government.
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6 customer success stories
Venture Taranaki · Government
SMBimplementationOA Systems helped Venture Taranaki, a Government entity, improve their CRM functionality using Dynamics CRM and Dynamics 365. The project resulted in enhanced reporting accuracy and higher recorded interaction rates among staff.
Horticom · Wholesale
Mid-marketimplementationOA Systems helped Horticom, a Wholesale company, improve customer engagement using Microsoft Dynamics 365 and Resco. The project resulted in increased identification of higher-value client opportunities and better sales engagement with clients.
Civtec · Construction
Mid-marketimplementationOA Systems helped Civtec, a construction company, implement Resco Field Service 2.0 for Dynamics 365. The project resulted in a centralized application for job and customer management, improving operational efficiency and enabling 85% of customer bookings accessible within the first week.
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