OA Systems (Office Automation Systems Limited) is a New Zealand based Microsoft Solutions Partner specialising in Dynamics 365 Customer Engagement (CRM), Power BI, and SQL. Founded in 1992, the company has focused predominantly on Dynamics 365 Customer Engagement (CRM) solutions since 1998. They partner with New Zealand organisations that need experienced implementation expertise without the complexity and overhead often associated with a large systems integrator. Services span consulting and design, new implementations, enhancements and optimisation, migration to cloud D365, integrations, AI adoption and Copilot enablement, and managed support. The team of sales consultants, functional consultants, architects, developers, and project managers has experience across the full lifecycle of Dynamics 365 Customer Engagement solutions, including discovery and design, implementation, migration, support, and enhancement. Delivery is practical and collaborative, with direct access to the people responsible for the work and a focus on outcomes that matter to the customer.
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10 customer success stories
Horticom · Wholesale
Mid-marketimplementationOA Systems helped Horticom, a Wholesale company, improve customer engagement using Microsoft Dynamics 365 and Resco. The project resulted in increased identification of higher-value client opportunities and better sales engagement with clients.
Surf Life Saving New Zealand · Not-for-Profit / Public Safety and Emergency Services
Mid-marketimplementationOA Systems delivered a Dynamics CRM and Dynamics 365 Customer Engagement solution with an integrated ADX Studio portal for Surf Life Saving New Zealand, migrating ten years of historical data without loss and delivering the project within scope, cost, and timeframe. The centralised membership system serves 17,000 members across 74 clubs patrolling more than 80 beaches, replacing a hard-coded legacy system and roughly 100 reports with self-service membership, club administration, and patrol management. Reduced administration effort means lifeguards spend more time on the beach rather than in the office filling in forms.
Civtec · Construction
Mid-marketimplementationOA Systems helped Civtec, a construction company, implement Resco Field Service 2.0 for Dynamics 365. The project resulted in a centralized application for job and customer management, improving operational efficiency and enabling 85% of customer bookings accessible within the first week.
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Discover the best Microsoft Dynamics 365 partners for large enterprises in 2026. Learn what sets top implementation partners apart and how to choose wisely.