OA Systems (Office Automation Systems Limited) is a New Zealand based Microsoft Solutions Partner specialising in Dynamics 365 Customer Engagement (CRM), Power BI, and SQL. Founded in 1992, the company has focused predominantly on Dynamics 365 Customer Engagement (CRM) solutions since 1998. They partner with New Zealand organisations that need experienced implementation expertise without the complexity and overhead often associated with a large systems integrator. Services span consulting and design, new implementations, enhancements and optimisation, migration to cloud D365, integrations, AI adoption and Copilot enablement, and managed support. The team of sales consultants, functional consultants, architects, developers, and project managers has experience across the full lifecycle of Dynamics 365 Customer Engagement solutions, including discovery and design, implementation, migration, support, and enhancement. Delivery is practical and collaborative, with direct access to the people responsible for the work and a focus on outcomes that matter to the customer.
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5 customer success stories
Venture Taranaki · Government
SMBimplementationOA Systems helped Venture Taranaki, a Government entity, improve their CRM functionality using Dynamics CRM and Dynamics 365. The project resulted in enhanced reporting accuracy and higher recorded interaction rates among staff.
Horticom · Wholesale
Mid-marketimplementationOA Systems helped Horticom, a Wholesale company, improve customer engagement using Microsoft Dynamics 365 and Resco. The project resulted in increased identification of higher-value client opportunities and better sales engagement with clients.
Civtec · Construction
Mid-marketimplementationOA Systems helped Civtec, a construction company, implement Resco Field Service 2.0 for Dynamics 365. The project resulted in a centralized application for job and customer management, improving operational efficiency and enabling 85% of customer bookings accessible within the first week.
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