FreightPOP for Microsoft Dynamics 365 Business Central

FreightPOP unifies order, warehouse, and transportation management into a single AI-driven platform that plugs directly into Microsoft Dynamics 365 Business Central. It automates multi-carrier shipping from Posted Sales Shipments and writes carrier and tracking details back to Business Central, so finance and operations teams can cut freight spend without leaving their ERP. It is built for organizations moving 100+ shipments a month across multiple carriers and modes.

Key Capabilities

• Multi-modal rate shopping — compares live carrier rates across parcel, LTL, FTL, ocean, rail, and international air, with an Accessorial Agent that recommends charges like liftgate and residential delivery so quotes reflect real costs.
• Automated shipment write-back — imports Posted Sales Shipments every 10 minutes and returns the shipping agent, service, and tracking number to Business Central when a shipment ships.
• Freight invoice auditing — audits carrier invoices automatically, with an AI Copilot that answers audit questions in plain language, supporting 8–15% savings through invoice auditing.
• Shipping documents — generates parcel labels, return labels, bills of lading, packing slips, and commercial invoices per shipment.
• Order-to-tender automation — auto-dispatch rules, route optimization, and dock scheduling streamline outbound and inbound freight, including live ocean container tracking.
• AI agents and MCP connector — load planning, accessorial detection, document generation, and pickup scheduling agents, plus an MCP server that lets users quote, book, and track freight through AI assistants like Microsoft Copilot.

Integration & Compatibility

FreightPOP connects to Dynamics 365 Business Central through its web services using token-based authentication via Microsoft Entra ID; the customer or Business Central partner enables the web services and supplies endpoints and credentials. It is delivered as a cloud-based SaaS platform with 1,500+ ERP, carrier, marketplace, and logistics integrations, including major LTL carriers, 3PLs, freight forwarders, and parcel carriers such as FedEx, UPS, USPS, and DHL. Supported editions are not specified.

Who It's For

Manufacturers, distributors, retailers, and consumer goods companies running Business Central that ship more than 100 freight loads per month across multiple carriers. It suits operations, logistics, and finance leaders looking to reduce freight spend, automate tender and audit workflows, and keep carrier and tracking data synchronized with their ERP.