RSM Shop Floor Agent for Dynamics 365 Supply Chain

RSM Shop Floor Agent for Dynamics 365 Supply Chain turns complex shop-floor actions into simple conversational interactions, helping production teams boost throughput and reduce downtime. Designed for supervisors, machine operators, quality techs, and production leads, it streamlines work-order execution, exception handling, and quality holds directly within Dynamics 365 Supply Chain.

Key Capabilities

• Conversational work-order execution — ask questions, update statuses, and complete tasks using natural language, eliminating manual data entry and navigation.
• Rapid exception handling — escalate issues and trigger workflows conversationally to resolve production exceptions faster.
• Real-time quality and safety documentation — document quality or safety concerns as they occur, supporting compliance and first-pass yield.
• Constraint evaluation — confirm availability and evaluate equipment or material constraints to avoid production interruptions.
• Guided task completion — receive step-by-step assistance for shop-floor tasks, ensuring consistent process execution.

Integration & Compatibility

The agent integrates directly with Dynamics 365 Supply Chain Management, covering manufacturing, warehousing, and logistics processes. It maintains a single system of record while empowering teams with an AI-driven experience. As a Copilot Agent, it is delivered as a SaaS solution within the Microsoft ecosystem. Supported editions and pricing are not specified in the marketplace listing.

Who It's For

Ideal for discrete manufacturing, high-mix production, repetitive assembly, and complex multi-stage process environments. It addresses common pain points such as missing work-order context, slow exception routing, and delays from quality issues. Decision-makers in manufacturing and supply chain roles seeking to improve on-time production, operator efficiency, and exception resolution time will find this agent valuable.