Case Study: Cheltenham and Gloucester Autocentre
Cheltenham and Gloucester Autocentre · Automotive
SMBimplementationGarage Hive helped Cheltenham and Gloucester Autocentre, an automotive company, improve its business operations with their Garage Hive software. The project resulted in enhanced data reporting and improved customer service, enabling the business to make informed decisions based on accurate data.
Challenges addressed
- –Outdated software unable to support business growth
- –Need for better data-driven decision making
- –Transition to a paperless environment
Key metrics
- ✓More precise data for decision making
- ✓Ability to go paperless
Transforming RM Motors with Garage Hive
RM Motors · Automotive
Mid-marketimplementationGarage Hive helped RM Motors, a mid-market automotive company, enhance their operational efficiency using their Garage Management Software (GMS). The project led to improved tracking of parts and workflow, resulting in a £16.6k increase in turnover and a dramatic rise in job authorisations.
Products used
Garage Management Software (GMS)
Challenges addressed
- –Inefficient legacy garage management system
- –Lack of tracking capabilities for parts and jobs
- –Inconsistent and time-consuming customer communication
Key metrics
- ✓£16.6k increase in turnover from £44.4k to £61k in one year
- ✓Increased cam belt jobs from 3 per month to 3 per week
Case Study: Donnellan Auto Services
Donnellan Auto Services · Automotive
SMBimplementationGarage Hive helped Donnellan Auto Services, a small automotive company, improve workshop efficiency and customer communication through their cloud-based Garage Management Software. The project resulted in improved organization, seamless estimation processes, and enhanced vehicle inspections, leading to better overall customer satisfaction.
Products used
Garage Hive Garage Management Software
Challenges addressed
- –Need for better management of technician time on jobs
- –Lack of visibility into workshop efficiency
- –Ineffective booking and scheduling processes
- –Inconsistent vehicle inspection processes
Key metrics
- ✓Significant improvement in workshop efficiency
- ✓Seamless estimation and approval processes
- ✓Ability to monitor total sales, gross profit, and technician efficiency at any time