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Cetas Information Technology Pvt Ltd

Location
IN
Employees
168+ employees
Certifications
3 certifications
Microsoft Solutions PartnerSmall and Midsize Business Management

What does Cetas Information Technology Pvt Ltd do?

Cetas Information Technology Pvt Ltd, headquartered in Chennai, India, with offices in Bangalore and Dubai, is a seasoned Microsoft Dynamics Gold Partner. Specializing in Microsoft Business Applications, Cetas offers a comprehensive suite of services including consulting, implementation, upgrades, and support. Their expertise spans across Dynamics 365 Customer Engagement (CRM), Finance & Operations (AX), and Business Central (NAV), as well as Microsoft Azure, Power Platform, and Power BI. Cetas also develops industry-specific ISV add-ons such as NAVBUILD for the engineering and construction sectors, and PayPro365 for payroll management. Their flexible service models, including onsite, offshore, and hybrid options, cater to diverse business needs. As a trusted partner, Cetas empowers global businesses to maximize their Microsoft Dynamics investments, ensuring efficient and effective operations.

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Reviews on Top Dynamics Partners

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Microsoft Certifications

These credentials are issued by Microsoft to partners who meet advanced performance, capability, and customer-success criteria.

Specializations

Solutions Partner

What projects has Cetas Information Technology Pvt Ltd completed?

1 customer success story

Streamlining Food Ordering with FOS 365

Anonymous · Hospitality

Mid-marketimplementation

Cetas Information Technology Pvt Ltd helped a cloud kitchen chain achieve 50% faster order processing and a QSR franchise reduce inventory waste by 20% using FOS 365 integrated with Dynamics 365 Business Central and LS Retail. The project led to enhanced operational efficiency and minimized order errors.

Products used

Dynamics 365 Business CentralLS Retail

Challenges addressed

  • –Inefficient order management across channels
  • –High inventory waste
  • –Slow order processing times

Key metrics

  • ✓50% faster order processing for a cloud kitchen chain
  • ✓20% reduction in inventory waste for a QSR franchise

Insights & blog posts from Cetas Information Technology Pvt Ltd

10 posts analyzed

Agentic AI in Inventory Management: How Microsoft Dynamics 365 Supply Chain Management Is Transforming Modern Businesses

Dynamics 365 Supply Chain ManagementFeb 17, 2026For: Supply chain and inventory management professionals considering AI-driven ERP solutions

Agentic AI in Microsoft Dynamics 365 Supply Chain Management is revolutionizing inventory management by providing real-time visibility, predictive demand forecasting, and automated procurement processes. This AI-driven approach overcomes the limitations of traditional inventory systems, which often result in operational blind spots and inefficiencies. By integrating features like advanced warehousing and AI-powered insights, businesses can achieve enhanced decision-making and improved supply chain performance.

Key takeaways

  • –Agentic AI in Dynamics 365 Supply Chain Management enables real-time inventory visibility, predictive demand forecasting, and automated procurement.
  • –Traditional inventory systems often struggle with limited visibility and manual processes, impacting customer satisfaction and profitability.
  • –Microsoft Dynamics 365 offers comprehensive features like advanced warehousing, intelligent demand forecasting, and supplier coordination to optimize inventory management.
  • –Cetas Information Technology specializes in deploying AI-ready Dynamics 365 solutions to enhance operational efficiency and financial performance.

Products covered

Dynamics 365 Supply Chain ManagementMicrosoft Copilot

Automate Lead Assignment in Microsoft Dynamics 365 CRM Using NB Equalz

Microsoft Dynamics 365 CRMJan 22, 2026For: Dynamics 365 CRM users seeking automation solutions

NB Equalz revolutionizes lead assignment in Microsoft Dynamics 365 CRM by using a round-robin algorithm to automate and fairly distribute tasks, addressing common issues of workload imbalance and missed opportunities. It enhances CRM efficiency and response times by eliminating manual allocation, offering advanced monitoring and audit logs for transparency. This solution fits seamlessly into existing workflows, maximizing productivity and ROI for organizations.

Key takeaways

  • –NB Equalz automates the lead and record assignment process within Microsoft Dynamics 365 CRM using a round-robin algorithm to ensure even workload distribution.
  • –Manual lead assignment often leads to uneven workloads and missed opportunities, which NB Equalz addresses through automation.
  • –NB Equalz provides advanced monitoring and audit logs for better transparency and control of lead assignments.
  • –Organizations using NB Equalz benefit from improved CRM efficiency, faster response times, and higher ROI by reducing manual allocation efforts.

Products covered

Microsoft Dynamics 365 CRMNB Equalz

Getting Started with MCP in Business Central 27 for Consultants & Developers

Dynamics 365 Business CentralJan 5, 2026For: Consultants and developers working with Business Central

The introduction of the Model Context Protocol (MCP) in Dynamics 365 Business Central 27 enables significant advancements in AI-driven automation and interaction within the ERP system. This practical guide for consultants and developers outlines the steps to configure MCP and integrate it with Copilot Studio, enhancing business processes through intelligent, automated interactions. MCP's capabilities allow for more proactive and predictive business management by understanding and acting on business context.

Key takeaways

  • –The Model Context Protocol in Dynamics 365 Business Central 27 enables AI-driven automation and transforms ERP interactions.
  • –A step-by-step process is provided for setting up MCP, including creating a new MCP, configuring a Copilot Studio Agent, and connecting it to Business Central.
  • –MCP facilitates intelligent decision-making by allowing AI to understand and act on business context.
  • –This guide aims to help consultants and developers effectively implement AI features in Business Central 27.

Products covered

Dynamics 365 Business Central

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