Trusted Team Technologies

TrustedTech resolved Civica's business-critical PnP PowerShell authentication error in about 20 days—well inside the month-plus estimate—by correctly diagnosing the root cause in Azure Data Factory rather than the SharePoint permissions initially suspected. The engagement, led by Azure Cloud Architect Stanislav Petrov, included configuring a new PnP app registration, setting up SharePoint Online, and providing hands-on PowerShell training so Civica's Microsoft 365 administrator Pooja Gaikwad could manage future issues independently. TrustedTech also delivered pricing protection on roughly 2,500 Microsoft 365 E7 licenses as part of a three-year support agreement.

BRIX Holdings achieved $500-$1,000 in monthly Azure cost savings by consolidating multiple Microsoft relationships under TrustedTech, simplifying operations with a single point of contact for licensing, support, and cloud management. This integration streamlined BRIX Holdings' Microsoft environment, enhancing responsiveness and reducing complexity in IT management. With TrustedTech's guidance, the transition maintained clear communication, ensuring minimal disruption and effective support.

TrustedTech enabled Togetherwork to cut its annual support costs by over $35,000 and reduce Unified Support expenses by 40% during its transition from an Enterprise Agreement to a CSP model. This rapid migration achieved pricing stability and transparency, crucial for Togetherwork as they expanded and embraced new technologies like Microsoft 365 E3 and Dynamics 365. The well-executed project resolved the pressing challenge of an expiring EA, ensuring continuous operations without disruption.