E-Consulting is a leading provider of enterprise management systems based on the XRM platform, specializing in Microsoft Dynamics CRM solutions. Established in 2001, the company has over 17 years of experience in IT and business consulting, with more than 136 implemented projects and a team of over 160 employees, including over 100 certified Microsoft specialists. E-Consulting offers a range of industry-specific products, such as XRM Banking for retail and corporate banking, XRM Delivery for logistics, XRM Loyalty for loyalty program management, XRM Contact Center for call center automation, and XRM B2B Sales for managing B2B sales processes. Their services encompass CRM implementation, system integration, custom development, business consulting, and support and training. The company holds the Gold Customer Relationship Management Partner status with Microsoft and has received numerous awards and honors for its contributions to the industry. E-Consulting's solutions are utilized by over 50,000 users across various sectors, including banking, retail, logistics, and professional services, demonstrating their expertise in delivering tailored CRM solutions that enhance business processes and customer relationships.
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3 customer success stories
АО "Ощадбанк" · Financial Services
EnterpriseimplementationE-Consulting helped АО "Ощадбанк", a Financial Services company, implement the XRM Banking solution to enhance customer service and sales efficiency. The project resulted in reduced operational times and improved customer loyalty.
Jewelry House 'Zarina' / MOYO Stores · Retail
Mid-marketimplementationE-Consulting helped Jewelry House 'Zarina' and MOYO stores, both in the retail industry, implement effective loyalty programs using Microsoft Dynamics CRM and XRM Loyalty. The project resulted in improved customer relationship management and increased sales activation efficiency.
SI BIS · Professional Services
Mid-marketimplementationE-Consulting helped SI BIS, a Professional Services company, implement XRM B2B Sales using Microsoft Dynamics CRM. The project resulted in a unified database for client management and significant improvements in sales efficiency and customer service operations.
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