Illum (9) Pte Ltd

Illum (9) Pte Ltd (Illum9) is a Microsoft Dynamics 365 Gold Partner specializing in ERP and CRM solutions for growing and mid-market organisations. The company implements and extends Microsoft Dynamics 365 Business Central, Dynamics 365 Finance & Supply Chain, Dynamics 365 Sales and Customer Service, and complements these with Power Platform capabilities including Power Apps, Power Automate and Power BI. Illum9 builds industry-specific add-ons and mobile solutions to accelerate deployment and deliver vertical fit for sectors such as FMCG, wholesale and distribution, food & beverage, manufacturing, financial services and non-profits. The firm also provides modern AI capabilities—highlighting Microsoft Copilot Studio integration, Vision AI and AI Builder scenarios—and supports e-invoicing (Peppol) readiness for regional compliance. Services span solution implementation, custom development, Power Platform development, system integration, BI & analytics, Copilot/AI implementations and business process consulting. Positioning itself as a practical partner for digital transformation, Illum9 emphasizes domain expertise, rapid deployment, and hands-on project commitment to help clients adopt Dynamics 365 ecosystems and streamline finance, supply chain and customer engagement processes.