With a team of over 270 specialists, Alterna Srl brings substantial depth to Microsoft-powered digital transformation across Italy. Their practice spans the full Dynamics 365 stack — from Business Central and Finance to Supply Chain and Customer Service — alongside Power Platform and Azure. What sets them apart is their cross-sector fluency: manufacturing, engineering and construction, energy and utilities, wholesale distribution, and retail all feature prominently in their portfolio. Alterna Srl frames its work around harmonising people, processes, and technology, incorporating circular economy principles and open innovation thinking into how they redesign client operations — a notably forward-looking approach for an ERP and CRM integrator.
Alterna Srl boasts a 4.2/5 rating across 23 client reviews, highlighting their structured methodologies and significant client focus. Positive feedback emphasizes professional service and effective solutions, though some clients report communication challenges and delays in assistance, suggesting room for improvement in client support responsiveness.
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