TAC Informationstechnologie GmbH

TAC Informationstechnologie GmbH (TAC | The Assistant Company) provides an integrated, modular software platform targeted at spas, thermal baths, fitness clubs and similar leisure and wellness operators. Their product suite—Reservation Assistant, Club Assistant and Entry Assistant—combines membership and booking management, access control, POS/webshop functionality and hardware integration (e.g., RFID issuance kiosks) into a single database-driven solution. TAC emphasizes wide connectivity with 'more than 200 interfaces', tailored implementations, and configurable modules to match different business models. The company offers 24/7 customer support, training, webinars and project services alongside customization and reporting capabilities designed to optimize operations, resource allocation and guest experience. Customers highlighted fast ticketing and check-in, automated workflows, detailed reporting and successful webshop integrations. TAC’s headquarters are in Hartberg, Austria, with an office in Vienna, and they position themselves as a one-stop provider for digitizing guest journeys, automating access and simplifying administrative processes for hospitality and wellness organizations.