Cegeka NV

CTG's Test Automation Pilot Program with MaineHealth, the largest healthcare organization in Maine, achieved a 98.5% average reduction in test time for a full ambulatory workflow—from 12 hours to 11 minutes—using Keysight Eggplant Digital Automation Intelligence (DAI). The pilot also cut test patient creation time by 70%, from 10 minutes to 3 minutes per patient, demonstrating the power of intelligent automation to enhance patient safety and billing accuracy. Based on the proven ROI, MaineHealth purchased Eggplant licenses and engaged CTG to implement the Eggplant DAI Test Suite, including automating test scripts for an Epic rollout at a 100-bed community hospital.

Cegeka NV (via CTG) helped thyssenkrupp Supply Chain Services deploy an Azure AI-powered proof of concept that reduced manual effort in creating work instructions by 50-70%. The solution uses Azure OpenAI Vision and Azure AI Document Intelligence to transform unstructured inputs like defect images and audit emails into standardized, editable work instructions aligned with a 14-step inspection lifecycle. This enabled thyssenkrupp to scale standardized processes across multiple OEM formats and national operations while maintaining human oversight.

CTG helped Akron Children's Hospital achieve NCQA PCMH Recognition across all 28 primary care offices within a single year, transforming its care model from fee-for-service to value-based care. The project increased developmental screening rates from 20% to nearly 100% and depression screening to 90% for patients over age 12, while establishing population health management and care coordination using Epic. This transformation enabled Akron Children's to meet Ohio CPC requirements and qualify for per member, per month reimbursement, supporting its transition to value-based care.