Based in Novi Beograd, Serbia, NPS brings focused Microsoft Dynamics 365 expertise to small and medium-sized enterprises across the Western Balkans region. Their proprietary Biz365 platform sets them apart — a modular, cloud-based solution built on D365 Business Central that reduces implementation and maintenance costs while covering end-to-end business operations. NPS serves manufacturers, wholesalers, retailers, professional services firms, and financial services organisations, combining ERP and CRM delivery with Power Platform development, AI and Copilot integration, and business intelligence. Their localised approach ensures compliance and relevance for Serbian-market clients, backed by managed services, training, and ongoing consulting support.
NPS holds a client rating of 4.0/5 based on one review, highlighting a potential area of improvement in providing GPS coordinates for easier navigation to their location. While the feedback does not extensively cover the implementation of Microsoft Dynamics 365, it suggests room for enhancing logistical support for visitors.
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6 customer success stories
Comfy Angel · Retail
Mid-marketimplementationNPS helped Comfy Angel, a Retail company, optimize their operations using Dynamics 365 Business Central and Power BI. The project resulted in a 30% increase in inventory turnover and a 20% reduction in operational costs.
Anonymous · Government
Mid-marketimplementationNPS helped an Anonymous government client improve efficiency in fund management using Dynamics 365 Finance and Microsoft Power Platform. The project resulted in a 30% reduction in fund processing time and enhanced transparency in fund allocation.
Cummins · Manufacturing
EnterpriseimplementationNPS helped Cummins, a Manufacturing company, streamline their operations using Dynamics 365 Finance and Dynamics 365 Supply Chain Management. The project resulted in a 30% increase in operational efficiency and a 50% reduction in inventory costs.
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