Click Dimensions
Software Publisher
- Employees
- 167+ employees
- Founded
- Est. 2010
Built exclusively for Microsoft Dynamics 365 users since 2010, Click Dimensions has carved out a distinct niche as a marketing automation platform native to the Dynamics ecosystem. Rather than retrofitting generic tools, Click Dimensions embeds email marketing, lead scoring, web intelligence, social marketing, surveys, and form capture directly within Dynamics 365, eliminating the need for third-party integrations. Headquartered in Atlanta with offices in Cork, Ireland, the company serves over 3,000 organisations across professional services, healthcare, retail, and financial services. Their focused approach means every feature is purpose-built for Dynamics users, making it a natural choice for teams seeking deep CRM-marketing alignment without complexity.
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Click Dimensions, a Microsoft Dynamics 365 marketing automation add-on, is frequently criticised by clients for poor customer service, billing and refund issues, and problematic onboarding. The dominant client experiences highlight unresponsive support, unexpected charges, and compliance concerns with international email laws. While some clients find the platform effective, the overall feedback points to significant challenges in service delivery and customer care.
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