Itineris NV

Itineris NV provides a modern, cloud-based Customer Information System (CIS) and CRM platform tailored for utility companies. The firm offers a modular suite of solutions — including UMAX, Data Intelligence and Verity (Rating & Insights) — designed to streamline customer engagement, billing/rating and operational processes. Itineris emphasizes automation and industry best-practice workflows to reduce manual effort and lower cost-to-serve, while enabling omni-channel customer interactions such as social media, chat and self-service portals. Their platform supports asset and field service management, unifies disparate data sources for improved operational visibility, and supplies configurable modules to meet varied utility requirements. The company positions itself as a utilities-focused technology partner, helping energy and water providers increase customer insights, improve service delivery, and accelerate digital transformation. Itineris also highlights capabilities around data intelligence and analytics to drive proactive customer management and operational decision-making.