AI Order Processing Customer Story | BASOFA
Affinage Professional · Manufacturing
custom developmentBASOFA helped Australian hair-care manufacturer and distributor Affinage Professional cut manual order-processing effort by more than 90% and achieve roughly 99% extraction accuracy for standard purchase orders by building an AI-assisted intake workflow on the company's existing Microsoft 365 environment. The solution automatically extracts order data from unstructured PDFs, applies business validation, centralizes exception handling, and produces inventory-ready output for downstream processing. Affinage pursued the project to scale with rising order volumes without removing human oversight or investing in a costly new technology foundation.