ASC Technologies AG logo

ASC Technologies AG

2.2·5 reviews
Location
Dubai, AE
Employees
281+ employees
Founded
Est. 1964
Certifications
1 certification
Small and Midsize Business Management

What does ASC Technologies AG do?

ASC Technologies AG specializes in providing advanced compliance recording and AI-based analytics solutions tailored for highly regulated industries such as financial services, healthcare, public safety, and contact centers. Their software captures, transcribes, and evaluates communications across various platforms, including Microsoft Teams and Zoom, supporting cloud, on-premise, and hybrid deployments. ASC's solutions are designed to automate compliance processes, enhance service quality, and deliver actionable insights for improved decision-making. Their offerings include the Recording Insights app, which is certified for Microsoft Teams and Teams Phone, enabling compliant recording and analytics across communication channels. ASC leverages Microsoft Azure for secure data hosting and provides enterprise-grade solutions through their Neo Suite and Neo Cloud Services. These services facilitate seamless integration with existing infrastructures, ensuring secure archiving, quality management, and real-time analysis. ASC is committed to maintaining high security standards and scalability to meet growing requirements, making them a trusted partner for organizations seeking to close compliance gaps and improve customer experience.

What do clients say about ASC Technologies AG?

Reviews on Top Dynamics Partners

Worked with ASC Technologies AG? Share your experience and help others choose.

Working at ASC Technologies AG

Employee reviews

2.2(5 employee reviews)

Breakdown by platform

  • Glassdoor
    2.2(5)

Microsoft Certifications

These credentials are issued by Microsoft to partners who meet advanced performance, capability, and customer-success criteria.

Specializations

Insights & blog posts from ASC Technologies AG

4 posts analyzed

Certified compliance and AI solution for Cisco Webex Calling now available

Product UpdateMar 3, 2026For: IT managers in regulated industries

ASC Technologies AG and Webex by Cisco have launched a certified compliance and AI analytics solution for Webex Calling, targeting regulated industries like finance and healthcare. This solution enables organizations to meet compliance requirements with seamless integration into the Webex platform, offering scalable and secure operations. Currently available in the US and South and Central America, it provides real-time analytics for compliance and customer service optimization.

Key takeaways

  • –ASC Technologies AG has partnered with Webex by Cisco to deliver a certified compliance and AI data analytics solution for Webex Calling.
  • –The solution helps organizations in regulated industries meet complex compliance needs with seamless integration into Webex Calling.
  • –It offers real-time AI-based analytics for detecting compliance violations and optimizing customer communication.
  • –Initially available in the US and South and Central America, the solution supports regional compliance with global expansion capabilities.

Products covered

Webex by Cisco

ASC Reaffirms Highest IT Security Standards with JITC Certification for Neo

IT Security and ComplianceJun 26, 2025For: Defense agencies and IT security professionals

ASC Technologies' Neo platform has achieved JITC certification, meeting the U.S. Department of Defense's strict IT security standards. Neo is compliant with FIPS 140-2 and FIPS 140-3, emphasizing its suitability for government and international use. The platform supports comprehensive communication recording and analytics across multiple channels, addressing security needs in mission-critical environments.

Key takeaways

  • –ASC Technologies' Neo platform, combined with Mitel's OpenScape Xpert, has obtained JITC certification from the U.S. Department of Defense, ensuring compliance with stringent security standards.
  • –Neo also meets the FIPS 140-2 and FIPS 140-3 security standards, supporting its suitability for international and governmental infrastructures.
  • –The platform offers comprehensive communication recording and analysis, aiding rapid incident evaluation with features like transcription and real-time alerts.
  • –ASC positions itself as a trusted partner for public sector and defense organizations, boosting security and traceability in communications.

Mitel Complements Recording Portfolio with Innovative AI Data Analytics Solution from ASC

AI Data AnalyticsOct 10, 2024For: IT leaders and decision makers in business communications

ASC Technologies has partnered with Mitel to integrate their AI solution, Insights AI, into Mitel Interaction Recording. This collaboration leverages Microsoft Azure AI Services and OpenAI models to offer features like sentiment analysis and AI-driven conversation summaries, enhancing compliance management and communication insights for businesses.

Key takeaways

  • –Mitel has enhanced its recording portfolio with ASC's AI solution, Insight AI, which provides advanced analytics and compliance features.
  • –Insights AI uses Microsoft Azure AI Services and OpenAI models to automate the analysis of recorded communications, offering features like sentiment analysis and AI-powered summaries.
  • –The integration allows companies to improve compliance management, customer interactions, and operational efficiency through advanced AI technology.
  • –AI-driven features help businesses minimize human error, support compliance, and gain valuable insights for strategy development.

Products covered

Microsoft Azure AI ServicesOpenAI models

Interactive Tool

Not sure which partner to choose?

Save hundreds of hours of research with our free tool that matches you with the right Dynamics 365 partners based on your industry, size, and project goals.

Takes less than 2 minutes.

Start Partner Selection