Tensoft Inc

Tensoft RCM replaced eSentire's untrusted legacy revenue recognition system and a looming return to spreadsheets, giving the ~300-employee, 500-client cybersecurity services firm the visibility to forecast deferred revenue and manage contract renewals that its rapid growth had outpaced. Implemented in late 2015, the solution's reporting and email notifications let eSentire's finance and sales teams track contract expirations and client data in ways the previous system could not, while eliminating manual keying and recalculation. The mid-market Canadian firm now spends its time on higher-value work instead of rebuilding revenue numbers by hand.

XMOS, a fabless semiconductor company headquartered in Bristol, UK, replaced spreadsheet-driven ERP operations with Tensoft SemiOps, Tensoft DemandOps and Microsoft Dynamics 365 Business Central, gaining one integrated platform covering everything from manufacturing to shipping orders. The implementation eliminated inventory mishandling by automatically syncing batch selections to shipments, and gave XMOS a single audit-ready data repository that reduced human error and improved efficiency over its prior "Excel house" approach. According to SVP of Operations Sunny Suen, the Tensoft ERP foundation has made the company "definitely ready for future growth."

Tensoft replaced manual, spreadsheet-based billing with CBM, eliminating revenue leakage and enabling accurate invoicing across monthly, quarterly, and yearly cycles. The integrated system captures complex contracts upfront—including milestone billings, subscriptions, and software rentals—and provides a complete customer view with actionable reporting. This implementation transformed financial operations from time-consuming manual tracking to automated, reliable revenue recognition.