Business Base BV is a leading Microsoft Dynamics 365 partner specializing in activating business ambitions through Intelligent Customer Experience (CX) and AI solutions. By leveraging the full potential of the Microsoft platform, Business Base BV delivers comprehensive solutions that enhance sales, service, and marketing experiences. Their expertise spans across various Microsoft products, including Dynamics 365 Sales, Customer Service, Marketing, and Customer Insights, as well as the Power Platform, Azure, and Microsoft 365. The company serves diverse industries such as financial services, education, water, energy, recycling, public safety, and professional services. Their services encompass CRM implementation, AI and Copilot implementation, business intelligence and analytics, custom development, system integration, cloud migration, data migration, and training. With a strong focus on customer excellence, Business Base BV helps organizations build strong customer relationships, optimize business processes, and prepare for future developments. Their approach combines data, AI, and hyper-automation to create intelligent customer processes that drive business growth and efficiency.
Business Base BV holds a client rating of 4.3/5 from six reviews, reflecting generally positive experiences with their services. Clients highlighted the effectiveness of support, though some pointed out issues with outdated software aesthetics and costly support interactions.
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6 customer success stories
Brand New Day · Financial Services / Pension & Asset Management
EnterpriseimplementationBusinessBase helped Brand New Day, a financial services company, implement Microsoft Dynamics 365 Contact Center and Customer Insights to centralize customer contact and create a 360° customer view. The project resulted in improved efficiency and scalability while maintaining service quality.
HVC · Water, Energy & Recycling
EnterpriseimplementationBusinessBase helped HVC, a Water, Energy & Recycling company, enhance its customer service or operations using Dynamics 365 Customer Service. The project resulted in improved service efficiency, faster response times, and streamlined communication across various channels.
Het Nederlandse Rode Kruis · Humanitarian organization / Non-profit
EnterpriseoptimizationBusinessBase helped Het Nederlandse Rode Kruis, a humanitarian organization, optimize their IT infrastructure using Dynamics 365 and Azure Data Factory. The project resulted in increased reliability of IT systems and enhanced efficiency in emergency response management.
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