Delta Insights is a premier Microsoft Dynamics 365 implementation partner based in Australia and New Zealand, dedicated to transforming businesses through innovative technology solutions. Established in 2020, the company was founded by Dalia Raphael and Galit Jona, who bring over 40 years of combined industry expertise. Delta Insights specializes in delivering comprehensive Microsoft Dynamics 365 and Power Platform solutions, aiming to enhance every aspect of business operations. Their services encompass a wide range of Microsoft products, including Dynamics 365 Sales, Customer Service, Marketing, Finance, Supply Chain, and Field Service, as well as Power Platform tools like Power Apps, Power Automate, and Power BI. The company serves diverse industries such as manufacturing, healthcare, professional services, wholesale distribution, and retail. Delta Insights offers a variety of services, including ERP and CRM implementation, field service implementation, project operations implementation, commerce implementation, custom development, Power Platform development, system integration, cloud migration, data migration, BI and analytics, AI and Copilot implementation, ongoing support, managed services, upgrade services, training, and business process consulting. With a team of certified consultants, Delta Insights is committed to empowering businesses with innovative Dynamics 365 solutions, guiding clients from concept to go-live with seamless execution. Their client-centric approach focuses on understanding unique business needs and tailoring solutions that drive real results, ensuring every step of the digital transformation journey is managed with precision and care. Delta Insights has successfully partnered with organizations like Bromic Group and DPV Health, delivering tailored solutions that address specific industry challenges and drive operational excellence. The company's dedication to excellence and client success has been recognized with awards such as the Microsoft Partner of the Year for Dynamics 365 Implementation. Delta Insights continues to expand its presence across Australia and New Zealand, solidifying its position as a trusted partner in digital transformation.
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9 customer success stories
Bromic Group · Manufacturing & Retail
Mid-marketimplementationBromic Group revolutionized customer engagement with Australia's pioneering Dynamics 365 Voice implementation, achieving a unified omnichannel experience and real-time reporting across business units. This integration tackled the limitations of legacy systems and set a new standard for scalable customer interaction in the Manufacturing and Retail industry.
Grace Foundation · Non-profit
Mid-marketimplementationGrace Foundation achieved $54.6K in annual administrative savings and reduced reporting time from over four days to just five minutes by implementing a custom Dynamics 365 Customer Service platform with Delta Insights. The foundation's new AI-enhanced system, Gracie, also provides real-time reporting and automated processes, meeting funders' transparency demands and positioning them for better funding outcomes.
Lightforce Solar · Energy, Solar, Marketing
Mid-marketmigrationLightforce Solar replaced Salesforce with Microsoft Dynamics 365, achieving a 75% reduction in system conflicts and tripling their quote-to-invoice process speed. Partnering with Delta Insights, they unified sales, marketing, and customer insights, equipping them to scale efficiently across New Zealand's renewable energy market. The 18-week implementation enhanced operational visibility and reduced administrative burdens, enabling their mission to lead in solar innovation.
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