
Index of Solutions is a leading provider of ERP solutions, specializing in Microsoft Dynamics 365 Business Central and Power BI. With over 12 years of experience, the company is dedicated to transforming the business landscape in Lebanon and beyond by delivering high-performance ERP ecosystems. They offer a comprehensive range of services including implementation, consultancy, customization, development, support, and training tailored to the unique needs of small and medium-sized businesses. Their expertise in Dynamics NAV and Business Central allows them to provide seamless integrations, enhance operational efficiency, and empower clients with actionable insights through advanced data analytics. Index of Solutions is committed to helping businesses optimize their operations, improve transparency, and achieve sustainable growth. As a Microsoft Certified Partner, they ensure that their clients receive top-notch service and support, making them a trusted strategic partner in the journey towards digital transformation.
We have been working with Index of Solutions for over five years, relying on their expertise for our Microsoft Dynamics NAV and LS Retail environment. Their team consistently delivers excellent support, demonstrating deep technical knowledge and a strong understanding of our business needs. They have been a dependable partner throughout our journey.
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Great experience in Business Central!
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Starting Business Central implementation from zero, including full system setup and configuration Importing and migrating approximately 500+ customers and vendors into the system Designing and structuring the core database to support business operations and data integrity Delivering customizations and add-ons based on business field requirements and operational needs Redesigning business processes where required to align with Business Central best practices Implementing HR-related processes, including timesheet management linked directly to payroll and monthly recurring payments Conducting end-user training sessions, including administrative, technical, and HR-related training Preparing user guides, documentation, and operational manuals for system users Providing post-go-live support, issue resolution, and system optimization
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We are pleased to share our experience working with Index of Solutions, a highly reliable partner in enterprise solutions. Their expertise in Microsoft Dynamics 365 Business Central and Power BI has significantly enhanced our operational efficiency and reporting capabilities. Their structured implementation approach, strong technical knowledge, and clear understanding of business needs ensured a smooth deployment. We particularly value their responsiveness, professionalism, and ongoing support. Index of Solutions continues to be a trusted partner in our digital transformation journey, and we confidently recommend their services to organizations seeking a dependable ERP provider.
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As a customer, my experience with Index of Solutions has been largely positive. They demonstrated strong expertise in Microsoft Dynamics 365 Business Central and LS Retail, particularly in handling retail operations like POS, inventory, and financial integration. Their team understood both the technical and functional aspects, which helped streamline our processes and improve visibility across the business. They were also capable when it came to customizations and integrations, which was essential for our needs. While the implementation required time and coordination, and some areas like user training could have been more structured, the overall result is a reliable and scalable system. I would recommend them to businesses looking for a solid and knowledgeable partner in Business Central and LS Retail, especially for retail environments.
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Working with our Business Central service provider has delivered clear and measurable business value. By leveraging Microsoft Dynamics 365 Business Central, we’ve significantly improved operational efficiency, reduced manual processes, and gained better control over our day-to-day activities. Their solutions have enhanced data accuracy and provided real-time visibility across finance, inventory, and sales, enabling faster and more informed decision-making. Process automation has helped us save time and reduce errors, while system integrations ensured seamless communication between our different platforms. Additionally, their support has minimized downtime and improved system reliability, allowing our teams to focus more on core business activities rather than technical issues. Overall, their contribution has led to increased productivity, better resource utilization, and a stronger foundation for scalable growth.
Partner response
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