Synergistic Innovations Sdn Bhd

Synergistic Innovations Sdn Bhd is a Malaysia-based ERP specialist with deep roots in the Navision/Dynamics NAV ecosystem, offering end-to-end Microsoft Dynamics ERP solutions tailored for finance, distribution, relationship (CRM) management, service management and manufacturing. The company is notable for developing GST (Goods & Services Tax) add-on modules certified by the Royal Malaysian Customs (JKDM) for NAV2013 and NAV2015, and it continues to support Malaysian tax-compliant ERP deployments. Synergistic provides turnkey system implementations as well as niche operational customizations and industry-specific add-ons — including security, project management, workflow automation and Excel reporting extensions. Its client base includes multinational corporations, listed companies and organisations across services, trade & distribution, engineering, manufacturing and utilities. The firm also maintains structured support offerings (SLA-driven support, lifecycle management, knowledge base and escalation procedures), product roadmaps and partner collaboration models for local and international engagements. Synergistic positions itself as a practical, experienced Microsoft Dynamics partner focused on delivering measurable improvements in reporting, consolidation and operational efficiency through tailored ERP implementations and ongoing managed support.