ArcticTech Solutions Inc is a Microsoft business applications consultancy based in Woodbridge, Ontario, in the Greater Toronto Area. The company implements Microsoft ERP and CRM systems and builds the integrations, applications, automation, and reporting around them, pairing standard Microsoft implementation work with custom software engineering. On the ERP side, ArcticTech implements and optimizes Microsoft Dynamics 365 Business Central for finance, operations, inventory, purchasing, sales order processing, and projects. It also helps Dynamics GP customers move to Business Central, covering readiness assessment and fit-gap analysis, data cleanup and conversion, integration and report replacement, and adoption support after go-live. For customer operations, the team builds sales, service, intake, and case management solutions on Dynamics 365 and Dataverse, and extends them with Power Apps, Power Pages portals, and custom web applications for employees, customers, and vendors. Integration and automation work connects ERP, CRM, portals, and third-party systems through APIs and Power Automate workflows, and Power BI dashboards turn ERP and CRM data into reporting for business decisions. ArcticTech also helps organizations prepare for Microsoft Copilot and AI-assisted workflows, starting with data quality, process design, governance, and human review. Its experience spans Microsoft Dynamics, custom development, integrations, SQL, and business intelligence.
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