Rackspace Technology

Delmar International achieved a 100x improvement in report run times—from 20 minutes to 12 seconds—by migrating a key application to Microsoft Azure with Rackspace Technology, revealing critical infrastructure saturation. Rackspace Technology is now migrating and supporting Delmar's Microsoft Dynamics ERP workflow, custom applications, and Microsoft Exchange to Microsoft 365, enabling the logistics firm to offload infrastructure management and focus on global growth. The partnership supports Delmar's M&A strategy by providing a sustainable, omni-platform technology stack that respects local partners' needs.

CNWL NHS Foundation Trust achieved 15-18% cost savings and 20% reduction in server footprint by migrating to a multicloud environment with Rackspace Technology, using Rackspace Private Cloud and Microsoft Azure. The trust reduced project delivery times from weeks to as little as four to five days, enabling rapid innovation in patient care while maintaining government-grade security for sensitive patient data. Rackspace's Elastic Engineering and Government Cloud solutions provided the flexibility and compliance needed for CNWL's digital transformation.

Rackspace Technology built three production AI agents for retailer J.Crew Group on its existing AWS environment, including JCG Buddy for IT help desk self-service, JCIConnect for multilingual supply chain vendor support, and JCG Ally for the customer service center. The engagement projects a 15% reduction in IT help desk call volume and two to three hours saved daily for vendor support employees, with AWS CDK cutting development timelines from months to weeks and scaling the solution from one bot to three. Rackspace combined LangGraph orchestration, Amazon Bedrock and OpenSearch on AWS with Microsoft Azure Entra SSO and Google Vertex AI for controlled internet access, demonstrating multi-cloud AI delivery with measurable support-workload savings.