Rackspace Technology
- Location
- San Antonio, Texas, US
- Employees
- 7000+ employees
- Founded
- Est. 1998
- Certifications
- 1 certification
Partner Scores
How scores workOverall
Trust
66/100Verified reviews & ratings
Expertise
55/100Microsoft certifications & expertise
Engagement
15/100Profile completeness & freshness
About
With over two decades of collaboration with Microsoft and five Microsoft Hosting Partner of the Year awards, Rackspace Technology brings a depth of cloud expertise that few partners can match. Specialising in multicloud adoption, migration, and optimisation, they support clients across professional services, financial services, healthcare, education, and government. Their Microsoft practice spans Azure, Microsoft 365, and Power Platform, extending into AI and Copilot implementation alongside managed services and training. Rather than point-in-time deployments, Rackspace Technology takes a lifecycle approach — covering strategy through ongoing support — making them a strong fit for organisations seeking a long-term cloud operations partner at global scale.
Client Reviews
What Clients Are Saying
Rackspace Technology holds a client rating of 3.8/5 from 107 reviews. Clients frequently report dissatisfaction with customer service and billing practices, citing issues with overcharging and poor support responsiveness. While some praise their service quality, the overwhelming feedback points to challenges in communication and contract management.
- Review theme
- Customer Support(18)
- Review theme
- Billing Issues(10)
- Review theme
- Contract Management(8)
- Review theme
- Service Quality(5)
- Review theme
- Communication Barriers(7)
- Review theme
- Account Management(5)
- Review theme
- Responsiveness(6)
- Review theme
- Overpricing(5)
Generated from client reviewer feedback across all platforms
Reviews on Top Dynamics Partners
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Microsoft Certifications
These credentials are issued by Microsoft to partners who meet advanced performance, capability, and customer-success criteria.
Specializations
- Small and Midsize Business ManagementBusiness Applications
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