Codec logo

Codec

4.5·34 reviews
Location
Dublin, IE
Certifications
1 certification
Small and Midsize Business Management

What does Codec do?

Codec is a Microsoft Dynamics 365 partner located in Dublin, IE. the company specializes in helping businesses implement and optimize Microsoft Dynamics 365 solutions.

What do clients say about Codec?

Client reviews

4.5(34 reviews across client platforms)
What clients are sayingabout Codec

Codec has a client rating of 3.6 out of 5 based on 5 reviews. Clients praise Codec as an excellent Microsoft Full Stack Partner and top IT consultancy, but some express concerns about a lack of individual attention and challenges for those with smaller budgets. Overall, while Codec excels in certain areas, potential clients should be aware of these limitations.

Review theme
Microsoft Expertise(3)
Review theme
Client Attention(2)
Review theme
Budget Considerations(2)
Review theme
Consultancy Quality(2)
Review theme
Payment Challenges(1)

Generated from client reviewer feedback across all platforms

Breakdown by platform

Reviews on Top Dynamics Partners

Worked with Codec? Share your experience and help others choose.

Microsoft Certifications

These credentials are issued by Microsoft to partners who meet advanced performance, capability, and customer-success criteria.

Specializations

What projects has Codec completed?

6 customer success stories

Transforming Customer Experience for Northern Ireland Water

Northern Ireland Water · Utilities

Mid-marketimplementation

Codec helped Northern Ireland Water, a Utilities company, enhance customer experience using Microsoft Power Platform and Dynamics 365. The project resulted in streamlined self-service tools, significant cost savings, and optimized water management capabilities.

Products used

Microsoft Power PlatformDynamics 365PURUS

Challenges addressed

  • –Keeping pace with rising customer expectations
  • –Need for innovative self-service tools
  • –Transitioning core service offerings to a digital workflow

Key metrics

  • ✓Significant time and cost savings across the organisation
  • ✓Overwhelmingly positive feedback from customers since launch in March 2023

Academic Appeals Reimagined: Queen's University Belfast

Queen's University Belfast · Higher education

Mid-marketimplementation

Codec helped Queen's University Belfast, a higher education institution, enhance their academic appeals process using Microsoft Power Platform. The project resulted in improved transparency for students, reduced administrative burdens, and ensured compliance with regulatory requirements.

Products used

Microsoft Power PlatformPower AppsPower AutomateDataversePower Pages

Challenges addressed

  • –Transitioning from a paper-based to a digital appeals process
  • –Ensuring compliance with academic governance and regulatory requirements
  • –Reducing administrative burden and improving operational efficiency

Key metrics

  • ✓Eliminated manual and paper-based processes leading to reduced administrative burden
  • ✓Improved turnaround times for appeals with real-time tracking
  • ✓Strengthened data security and compliance with GDPR

Codec Delivers Modern Regulatory Platform for Health and Safety Authority (HSA)

Health and Safety Authority (HSA) · Public Sector

Mid-marketimplementation

Codec helped the Health and Safety Authority (HSA), a public sector organization, modernize its regulatory operations by implementing an integrated case management platform using Dynamics 365, Power Platform, and Azure. The project resulted in increased operational efficiency and targeted 30% efficiency gains for inspectors.

Products used

Dynamics 365Power PlatformAzure

Challenges addressed

  • –Outdated 10-year-old legacy platform
  • –Time-consuming manual processes
  • –Multiple disconnected systems requiring manual entry
  • –Lack of a single source of truth for data

Key metrics

  • ✓30% targeted efficiency gains
  • ✓Reduced administrative time by one full day per week for inspectors