CIBC Case Study
CIBC · Professional Services
Mid-marketimplementationNowTeam helped CIBC, a Professional Services company, improve their IT infrastructure and operational efficiency using Microsoft 365. The project resulted in strengthened data security, with a 99.9% availability guarantee and improved incident response times.
Products used
Challenges addressed
- –Need for a responsive IT service partner
- –Previous dissatisfaction with IT support
- –Requirement for enhanced data security and backup solutions
Key metrics
- ✓Improved incident response time to urgent issues within 2 hours
- ✓99.9% availability of data centers
- ✓Enhanced data security with GDPR compliance