GMI group logo

GMI group

4.1·14 reviews
Location
Oevel, BE
Employees
86 employees
Founded
Est. 1989
Certifications
1 certification
Small and Midsize Business Management

What does GMI group do?

GMI Group NV is a Belgian Microsoft Certified Solutions Partner specializing in business automation and Microsoft Business Applications. With about 95 employees and over 400 customers across Belgium, the Netherlands and internationally, GMI focuses on delivering integrated solutions built on Microsoft Dynamics 365 (notably Business Central and Dynamics 365 Sales), Microsoft 365, SharePoint, Teams and Power BI. The company offers sector-tailored products and suites—such as Gbuild for construction, Gservice for project & service management, Gtrade for supply chain, GeCommerce for e-commerce and Gfinance for financial management—alongside document handling (Docufly), WMS, and BI (Datamount). GMI provides sprint-style rapid deployments and full-scale implementations, upgrades (including NAV to Business Central), cloud and data migration, integration with partner tools like Continia and Tasklet Factory, and ongoing support through helpdesk services. Part of the Alistar group since 2024, GMI emphasizes practical, industry-aware consultancy, aiming to connect people, processes and technology to increase operational efficiency and future-proof clients on the Microsoft cloud platform.

What do clients say about GMI group?

Client reviews

4.1(14 reviews across client platforms)
What clients are sayingabout GMI group

GMI Group has a client rating of 2.0 out of 5 based on 4 reviews. Clients have reported dissatisfaction, describing the team as unresponsive and insufficiently attentive. While there is a positive mention of GMI as an effective partner for international Dynamics 365 projects, this is the exception rather than the rule according to feedback.

Review theme
Team Engagement(2)
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International Implementation(1)
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Investment in Talent(1)
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Productivity(2)

Generated from client reviewer feedback across all platforms

Breakdown by platform

Reviews on Top Dynamics Partners

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Microsoft Certifications

These credentials are issued by Microsoft to partners who meet advanced performance, capability, and customer-success criteria.

Specializations

Insights & blog posts from GMI group

8 posts analyzed

Ontdek de nieuwe features in Dynamics 365 Business Central

Product UpdateMay 12, 2025For: existing Business Central users

Dynamics 365 Business Central's 2025 release wave 1 presents key advancements such as the Sustainability Module for ESG management, and Subscription & Recurring Billing to automate invoicing. The update also improves data analysis through expanded Analysis Mode and introduces Power BI standard reports for enhanced visualization.

Key takeaways

  • –Dynamics 365 Business Central's 2025 release wave 1 introduces several enhancements focused on sustainability, billing automation, and data analysis.
  • –Key features include the Sustainability Module for ESG reporting, Subscription & Recurring Billing for automated invoicing, and expanded Analysis Mode for data interaction.
  • –Pre-configured Power BI standard reports offer improved data visualization, while Excel Reports enhance flexibility in report creation and customization.
  • –The update aims to streamline everyday processes, bolster reporting capabilities, and improve integration across platforms.

Products covered

Dynamics 365 Business CentralPower BIMicrosoft 365

Van productiviteit naar proactiviteit: hoe AI je organisatie slimmer laat werken

AI and Digital TransformationApr 16, 2025For: Business leaders and IT managers

AI integration transcends basic automation by enabling organizations to focus on genuine value creation, according to GMI Group. The successful deployment of AI tools like Microsoft 365 Copilot requires strategic focus on data quality, technological readiness, and change management. Business leaders and IT managers must employ visionary leadership to fully leverage AI's potential in Microsoft-driven ecosystems.

Key takeaways

  • –AI integration requires a strategic approach beyond simple automation, focusing on enhancing true value creation within organizations.
  • –The successful implementation of AI demands attention to data quality, technological readiness, and effective change management strategies.
  • –Adopting AI involves comprehensive leadership rather than just managing the hype, requiring a future-proof IT, data, and AI strategy.
  • –Microsoft 365 Copilot seamlessly fits into existing applications, shifting paradigms of productivity and decision-making.

Products covered

Microsoft 365 CopilotMicrosoft 365Dynamics 365 Business CentralDynamics 365 SalesMicrosoft TeamsPower BI

Service is de nieuwe sales

Service Improvement StrategiesApr 15, 2025For: Business leaders focused on enhancing customer service

In an environment where products and prices are less distinguishing, exceptional service becomes the key differentiator for customer retention and acquisition. The integration of technology, data, and automation through AI-driven solutions, such as digital contact centers, ensures seamless customer interactions. This approach not only elevates customer satisfaction but also enhances operational efficiency, demonstrating how service excellence can drive business growth.

Key takeaways

  • –Exceptional customer service is now more critical than sales, as it differentiates brands where products and prices do not.
  • –Modern customers demand seamless, frictionless service across their preferred channels, without repetitive interactions.
  • –Companies achieve higher satisfaction and lower costs by integrating data and automation through AI-supported systems.
  • –Digital contact centers streamline customer interactions, enhancing support and driving business growth through improved service.

Products covered

Dynamics 365 Business CentralDynamics 365 SalesMicrosoft 365Power BI