Open Systems Technology

Open Systems Technology (OST) delivers CouncilFirst, a purpose-built SaaS ERP solution tailored specifically for Australian local government. With over a decade of exclusive focus on councils, OST combines sector expertise with Microsoft technology to provide a modular, scalable ERP that addresses finance, compliance, workflows and service delivery needs across councils of varying sizes. CouncilFirst ships with out-of-the-box capabilities and configurable modules to accelerate deployments and reduce administrative overhead, while supporting legislative compliance and ESG reporting requirements. OST positions itself as a long-term partner to local governments, offering hands-on implementation, change management, data migration and ongoing support to ensure successful digital transformation. The solution emphasizes automation, streamlined workflows and real-time collaboration to improve operational efficiency and community-facing services. OST highlights customer partnership, sustainable product design, and measurable outcomes, aiming to free council resources to focus on community priorities. Their messaging underscores a Microsoft-aligned user experience and modern ERP practices targeted at meeting the specific regulatory and service-delivery demands of Australian councils.