Servicios Administrados de TI, S.A. de C.V. (Kenos, Grupo Scanda) is a Mexico‑based managed IT services provider with more than 27 years of experience delivering end‑to‑end operational technology services. The company focuses on improving user experience through proactive service desk operations, AI‑augmented support, field service, unified endpoint management, and continuity services for ATMs and kiosks. Kenos offers managed support centers operating 24x7x365, automation to reduce operational costs, e‑learning and training, software development, data and process optimization, and digital workplace initiatives. Its sector specialization includes financial services (notably ATM and banking continuity management), retail (point‑of‑sale support and continuity), and manufacturing. Kenos emphasizes customized solutions that map to regulatory standards and client processes, and integrates automation and artificial intelligence to increase operational efficiency. Part of Grupo Scanda, the company maintains regional offices across Mexico, Spain and the U.S., and highlights experience supporting thousands of retail points of sale, large ATM networks, and recurring enterprise clients through a distributed support model.
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