JMA Maskindata AB develops and delivers Dealer Service Management (DSM), a purpose-built business system for machine dealers and manufacturers. With over 35 years of industry experience, JMA provides an integrated solution that covers CRM and machine sales, service management, inventory and warehouse processes, and financial management — all connected to Microsoft Dynamics 365 Business Central and Microsoft 365. DSM includes field service capabilities, parts integrations with more than 65 manufacturers, price and order automation, webshops and customer portals, and helpdesk/warranty modules tailored to the machinery sector. The company supports implementation, project management, training, integrations and hosting, plus managed services, technical support and cybersecurity. JMA serves more than 150 dealers across agriculture, construction, industrial machinery, cranes and truck segments, with 3,300+ users in Sweden, Denmark, Norway, Germany and the UK. Headquartered in Eslöv, Sweden, JMA positions itself as a specialist partner for machine suppliers and dealers seeking an industry-focused ERP and service platform backed by Microsoft technologies and ongoing operational support.
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