Bilgi Birikim Sistemleri (BBS) is a Turkish information technology company that has been operating since 1992, providing a comprehensive range of IT solutions and services. Headquartered in Istanbul, the company specializes in information security, network infrastructure, server and storage solutions, managed services, and software implementations. BBS offers Microsoft Dynamics 365 CRM solutions covering Sales, Customer Service, Marketing, Field Service, and Project Management, along with custom-developed solutions such as TTZ, CRM Loyalty, CRM Campaign Engine, and automated ticket assignment. The company also delivers Microsoft business applications including SharePoint, Microsoft Cloud Solutions, custom application development, Microsoft licensing consultancy, and Power Platform services. Beyond Microsoft technologies, BBS provides IBM digital automation and integration solutions, HCL software solutions, Delinea (Thycotic) privileged access management, and Adobe personalization tools. The company has developed its own branded products including FollowX for corporate social media monitoring, CoMex for contract management, PMEX for procurement management, and ScanPro for document scanning. BBS holds ISO/IEC 27001 and ISO/IEC 20000-1 certifications and has earned numerous industry awards, including VMware Security Operations Partner of the Year 2024 and Dell Technologies recognition. The company serves major enterprises across Turkey and beyond.
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2 customer success stories
Flying Tiger Copenhagen · Retail
Mid-marketimplementationFlying Tiger Copenhagen streamlined customer relationship management across marketing, sales, and services using Dynamics CRM, enhancing process transparency and effectiveness. This implementation allowed for a holistic approach to managing customer interactions, improving overall business efficiency in the retail sector.
Flying Tiger Copenhagen · Retail
Mid-marketimplementationFlying Tiger Copenhagen transformed its customer relationship management by implementing Dynamics 365 CRM, enabling improved oversight of marketing, sales, and service processes. This implementation enhanced the company's operational efficiency and transparency, significantly elevating customer engagement and management capabilities.
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